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Service Name	Your Profit
RegNow 6.9% Plan	$31.59
RegNow 16% Plan	$29.40
ShareIt Model A	$30.30
ShareIt Model B	$29.79
eMetrix	$30.14
RegSoft 10% Plan	$31.50
RegSoft 8.9% Plan	$31.89
SWREG 6% Plan	$31.90
SWREG 4% Plan	$32.60
Plimus	$31.50
eSellerate	$29.75 ~ $31.50
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SWREG Credit Card Descriptor Change

Posted in SWREG on the December 22nd, 2005

Starting December 14 2005 DR *SWREG cardquery.com will appear on some customer’s credit card statements.

This change is not been applied to all transactions. In the near future all charges will display as DR *SWREG cardquery.com but currently customers will see the old and new descriptor.

SWREG will be applying the change to the templates receipt and confirmation email but please be sure to update your website and customized templates with this information.

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46 Responses

Posted at 8:34 am on October 17th, 2006 by Stephen

I’ve just had a charge on my card from DR *SWREG cardquery.com and have no idea where it came from??
Posted at 10:10 am on October 17th, 2006 by Galactica

It seems you ordered software product from company which uses SWREG to process their online orders. You can visit cardquery.com and input your email or some digits of your credit card number, and then they will show you details. cardquery.com is a safe site.
Posted at 12:22 pm on February 24th, 2007 by James C. Mayfield

I was charged for a piece of software that I did not authorize. The charge was made on February 21, 2007 and charged to a Master Card account ending in 1920. I have disputed the charge, closed the account, and expect you to have to fork over the $32.95 that was erroneously charged to my account. I hope you tighten up your security system and not be so eager to sell your merchancise.
Posted at 8:18 pm on March 8th, 2007 by baker

To what do you attribute the 2/12 charge on my visa ………….5597?

baker
Posted at 7:52 am on April 5th, 2007 by david

I have no idea what this charge is for?
Posted at 10:02 pm on April 12th, 2007 by vicki

Looks as though SOMEONE is pretty busy charging fraudulant charges on credit cards.. All those seeing charges from this so called Dr Swreg, *May* be interested in a class action suite.
Posted at 10:15 pm on April 12th, 2007 by RegMatch

Please note that this blog is not a customer support blog for SWREG and we are not in affiliate with SWREG. SWREG is a company of Digital River and it handles online payment for many years. Please contact SWREG directly to solve your problem: www.swreg.org
Posted at 6:45 am on June 7th, 2007 by Freddie

I have also been charged erroneously on visacard ending 2692. Would also be interested in*class* suit…
Posted at 3:06 pm on June 11th, 2007 by Linda

I would also like to be included in a class action lawsuit for fraudulent charges on my credit card. Too bad the date and time this charge was supposedly made I know exactly what I was doing, and it wasn’t on the computer making purchases. I have notified my credit card company of the fraudulent charge and they are investigating.
Posted at 1:17 pm on July 24th, 2007 by neil slorach

I am another name to add to the, what seems to be ever increasing, number of people who have been charged for no apparent reason by this “company”. i don’t know what the going rate is but i have been charged about $200. This matter will not be let go lightly!
Posted at 10:01 am on August 15th, 2007 by Unathorized Charge

Like many of you, I saw an unathorized charge on my card for 19.90. I thought it was something I had ordered recently, but the company was giving me a 30day free trial. I looked up the site and all the software they had were not any that I would ever buy or try.

It was hard trying to get in contact with SWREG. Did send them an email but have not responded(Day1). Will give them one more day. And then will try contacting them again.

I closed my bank card acct and waiting on new card. I’m not sure how they got my card info, but definately checking my computer for any signs of compromise.
Posted at 10:05 am on August 15th, 2007 by Class Action Suit

So, if we are all interested in a Class Action Suit, why don’t we plan it out. I have no idea how to go about it, but we need to find out who is getting our info and making purchases on this site.

Send me an email if you all want to give me some info on how to go about this. gq007t@iwon.com
Posted at 8:15 am on September 4th, 2007 by Raymond

I was worried about a purchase I had not made due to the name of the company. However, after researching my purchases, I found out that I had made a legitimate purchase but the company seems to make use of a different name to charge my credit card account. This caused many problems but now it is taken care of. The company would benefit from a clear notice, at the very beginning of the receipt, to all of its clients about this company name.
Posted at 8:46 am on November 12th, 2007 by Mickie Schreiber

I want to cancel my order Numberer U25262630.
I have decided not to get the SPAM blocker.
Please do not send it to me or charge my account,
as I DO NOT want it.

Mickie Schreiber
Posted at 8:48 am on November 12th, 2007 by Mickie Schreiber

I do not want the SPAM blcoker that I ordered yesterday.
I have decided I neither need nor want it, so please
cancel my credit card charge and DO NOT send it to me.
SWREG Order Number: U25262630.

Mickie Schreiber
Posted at 3:49 pm on November 20th, 2007 by Dolores Walsh

I do not know what the charge of$19.95 is for on my CapitalOne account, #4104 on Oct. 13, 2007 Please advise ASAP.
1001 Albert Rennolds Dr.
Fredericksburg, VA 22401
Posted at 10:36 am on November 29th, 2007 by Allison

I was also charged by SWREG for approximately 15 dollars without permission. I called my bank and they said they are a computer software company!! How is this company getting away with this? Not right.
Posted at 1:18 pm on December 3rd, 2007 by ted

just been charged by dr*swreg cardquery.com of about $105.95 recently…..I called my bank and the bank suggested me to file a claim and take back this amount however its gonna take about 15 business days if I am lucky to process this claim….I surely would like to see the end of this……if you guys want to bust this con ring…I am totally into it…..hope you guys post some update so we could bring down this fraudulent company…..
Posted at 4:49 pm on December 12th, 2007 by Kelly Stocking

For the second time this week this bull@#*& company has charged my bank account. I want to do something about it any body have an ideas of what we can do to stop this.
Posted at 7:06 am on December 14th, 2007 by M Liburd

I am from the UK and I have just noticed a charge on my CC statment of 60 pounds , this too was a piece of computer software. As i am asked for online ’security’ vertification for every purchase I make I am at a loss to how this could have happened. I’ve contacted Captial One who were very helpful but concerned that if they are able to access that account will my bank account by targetted?
Posted at 1:00 pm on January 9th, 2008 by Bryan Loftus

Dr Swreg, whoever he is, somehow took £28.30 from my card without permission. How can this be? They also enrolled me in something called Shopdisc at £8.00 per month. Can any one tell me how this can happen without authorisation? First thing; cut up the credit card. I expect a refund from Dr Swreg if you’re listening. Will pursue action to halt this dubious scam.

Regards
Posted at 5:57 pm on January 21st, 2008 by M Wyatt

I was charged £22.98 by DRI*SWREG (CARDQUERRY.com). After searching through my old receipts I eventually traced it to some software I had bought. I was beggining to panic. From my expereince these guys are genuine.
Posted at 8:38 pm on March 12th, 2008 by D Clow

I had a Dri*swreg charge on my statement. I was sure it was fraudulent. Then I searched my email for the “swreg” and sure enough, it was software that I purchased and the email invoice even said that Dri*swreg would appear on my statement. Totally LEGIT!!
Posted at 10:52 am on March 20th, 2008 by Jessica

I received this charge after purchasing Swish Animation Suite online. I didn’t know what it was either but than I figured it out.
Posted at 3:23 am on June 13th, 2008 by Marcia Carter

Please could you kindly supply details of a bank charge as follows:
Bank Statement details;
09 Mar 2007
120307100084356
Dr *swreg, Inc. Cardquery. Co United States
Computer software stores; 229.12 US dollars; includes 2.75% commission of £3.26
Amount £121.94
Posted at 9:20 pm on June 25th, 2008 by john curd

i was erroneously charged 4x$12.95 for something i know nothing about or received for this charge! please credit my credit card for the amount of $56.80 immediately!
Posted at 9:23 pm on June 25th, 2008 by john curd

please credit my credit card in the amount of $56.80, for 4×12.95 for something i know nothing about!!!!!
Posted at 3:14 am on September 2nd, 2008 by Winrich Wenzel

I was charged on my MasterCard by EUR 44,02. There is no order or no transaction I have initiated.
Please credit my MC for this amount immediately!
Posted at 10:22 am on September 2nd, 2008 by Orfield

I was charged $29.00 to my credit card and do not know what it was for. WHO IS CARDQUERRY?
Posted at 7:54 am on October 31st, 2008 by susan mcguire

I don’t know who you are or what you do, but you have4 charged me $59.95 / month for the last 4 months and I want my money back unless you can prove I have made a purchase with you.
SWusan McGuire
747 Big Tree Dr
Lewisville, NC 27023
336-499-1990
If I do not have my refunds within 10 days, next stop is our Attorney General
Posted at 7:25 am on December 4th, 2008 by Selma Tustin

on 29 November an amount of 1 458.06 was charged to my credit card. For what was this charge. I did not authorise this payment = Inc.cardquery.comUS. Please refund this amount to me a.s.a.p.
Please confirm that the refund is to be done immediately.
Posted at 5:15 pm on February 9th, 2009 by roger

Please contact SWREG directly to solve your problem: www.swreg.org
Posted at 4:59 pm on February 25th, 2009 by John

Hi Everyone! I just wanted to let everyone know that SWREG understands, cares and is very concerned about your complaints. I have been working with SWREG closely and we are making great efforts to resolve the issue. SWREG has just recently launched a customer service page (http://cs.swreg.org/) and a FAQ page (http://faq.swreg.org/) that will answer any questions and concerns that you may have. In addition, they also have a 24 hour customer service center for a very quick response. SWREG wants to clarify that prior to 2007, the SWREG name appeared on all credit card statements, independent of product purchased or vendor. In 2007, SWREG added the ability for our vendors to provide their own company name or product name on credit card/billing statements in order to make it more recognizable to their customers. However, SWREG still has some vendors with the previous billing set up that have not migrated/switched to the new vendor-specific set up feature. For more information on this issue, please visit http://faq.swreg.org/#billing.

-John
Posted at 8:28 am on June 15th, 2009 by Daniel Rhodes

Why did you charge my bank account 24.95 on the 11 June 2009? No answer in 10 days Attornery General Time.
Posted at 4:03 am on June 23rd, 2009 by Joe

My bank account was charged £67.23 and I don’t really know this guys. E-Commerce solutions which I do not use at all. A complaint and fraud investigation was launched today 23.06.09.
Posted at 8:40 am on July 10th, 2009 by me

you guys are a scam. stop charging people without their consent.
Posted at 1:50 pm on September 7th, 2009 by jeff

I wanted to cancel a program I bought through them and I will let you know if it works.
Posted at 2:34 am on October 19th, 2009 by Liam

I ordered an Iphone, have received nothing, called the offices, got an answerphone message, total bunch of thieving bastards
Posted at 10:12 pm on January 6th, 2010 by Patrick Granville

I was charged $79.90 on 12/14/09 and have no idea what the charge is for and did not make this erroneous transaction!!!!!! Need a credit to my acct #5699 immediately!!!!!!!!
Posted at 7:27 pm on February 4th, 2010 by Josh Reece

So today, I was contacted by my bank and they told me that I had been a victim of some kind of fraud and that they had cancelled my debit card. I met with the head of my bank to look over my statements and this SWREG name appeared on there numerous times. I have no idea how my personal card was compromised. I hate that anyone else had to go through this but it helps to know that I am not alone.
Posted at 10:07 am on March 16th, 2010 by Stacey

Hi everyone

Im not sure how many this will apply to but today i have checked my online bank statement to see monies of £158.20 taken from my bank by DRI custom writing upon phoning my bank to enquire they advised me this was a company cardquery.com, so it appears my card has been cloned and used at this website, I am not sure where you guys are from or if this could even be the same case but i urge anyone unsure to contact their banks, with any joy they will refund you as mine have. My bank are onto whoever this is (so i am advised) but personally will not let them “settle” until this is resolved.
Posted at 9:15 pm on December 29th, 2010 by Terry

The cardquery that you mention is a download for a poker cheat program that they say will work on any poker website until you download it and THEN they tell you it only works on Absolute Poker. They billed me 49.99 plus tax and it says right on their website if you are not satisfied with your purchase for any reason they will refund 100% of your money, well 17 days and 6 e-mails later I have not gotten a response. Fortunately for me I only live 10 miles from SWREG located at 9625 W. 76th St. #150 Eden Prairie, MN. 55344 So I guess if they dont want to give me my refund I will go get it in person.
Posted at 3:34 am on April 6th, 2011 by Ian Hunter

Re a phone call and a take over of my computer by a company who are supposed to give me computer virus protection. I have been debited $179 on my credit card to SWREG card query.com. I am somewhat anxious about this as I thought it was going to Microsoft. If you could please assure me of the credibility of this deal and cost I would appreciate your reply. Thankyou, Regards, Ian
Posted at 12:46 am on April 24th, 2011 by Daniel

I made a purches threw DRI*SWREG for a little over $50.00. The product i purchesed didn’t work and when I tried to e-mail the company, my e-mails were kicked back. My order number is E2124558601. I have since canceled my card and filed a dispute with my bank. Anyone who has this company make charges to their account I recomend do the same.
Posted at 8:45 am on August 5th, 2011 by Susan Starkey

You have taken £111.04 from my bank on the 25th July 2011.
I have no idea why you have taken it or what I have bought would you tell me please.
Because it is a lot of money for an old age pensioner to find when I don’t know what I have bought
Your sincerly
Susan Starkey
Posted at 10:54 am on December 6th, 2011 by Faye Leach

There is a charge on my debit card for the amount of $35.99 from DRI*Snap Secure Pro. I do not know what that charge is for. It appeared on my statement on 12/04/2011. Please credit my account for that amount.

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SWREG Credit Card Descriptor Change

Posted in SWREG on the December 22nd, 2005

46 Responses

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