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SWREG Credit Card Descriptor Change

Posted in SWREG on the December 22nd, 2005

Starting December 14 2005 DR *SWREG cardquery.com will appear on some customer’s credit card statements.

This change is not been applied to all transactions. In the near future all charges will display as DR *SWREG cardquery.com but currently customers will see the old and new descriptor.

SWREG will be applying the change to the templates receipt and confirmation email but please be sure to update your website and customized templates with this information.

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30 Responses

  1. Posted at 8:34 am on October 17th, 2006 by Stephen

    I’ve just had a charge on my card from DR *SWREG cardquery.com and have no idea where it came from??

  2. Posted at 10:10 am on October 17th, 2006 by Galactica

    It seems you ordered software product from company which uses SWREG to process their online orders. You can visit cardquery.com and input your email or some digits of your credit card number, and then they will show you details. cardquery.com is a safe site.

  3. Posted at 12:22 pm on February 24th, 2007 by James C. Mayfield

    I was charged for a piece of software that I did not authorize. The charge was made on February 21, 2007 and charged to a Master Card account ending in 1920. I have disputed the charge, closed the account, and expect you to have to fork over the $32.95 that was erroneously charged to my account. I hope you tighten up your security system and not be so eager to sell your merchancise.

  4. Posted at 8:18 pm on March 8th, 2007 by baker

    To what do you attribute the 2/12 charge on my visa ………….5597?

    baker

  5. Posted at 7:52 am on April 5th, 2007 by david

    I have no idea what this charge is for?

  6. Posted at 10:02 pm on April 12th, 2007 by vicki

    Looks as though SOMEONE is pretty busy charging fraudulant charges on credit cards.. All those seeing charges from this so called Dr Swreg, *May* be interested in a class action suite.

  7. Posted at 10:15 pm on April 12th, 2007 by RegMatch

    Please note that this blog is not a customer support blog for SWREG and we are not in affiliate with SWREG. SWREG is a company of Digital River and it handles online payment for many years. Please contact SWREG directly to solve your problem: www.swreg.org

  8. Posted at 6:45 am on June 7th, 2007 by Freddie

    I have also been charged erroneously on visacard ending 2692. Would also be interested in*class* suit…

  9. Posted at 3:06 pm on June 11th, 2007 by Linda

    I would also like to be included in a class action lawsuit for fraudulent charges on my credit card. Too bad the date and time this charge was supposedly made I know exactly what I was doing, and it wasn’t on the computer making purchases. I have notified my credit card company of the fraudulent charge and they are investigating.

  10. Posted at 1:17 pm on July 24th, 2007 by neil slorach

    I am another name to add to the, what seems to be ever increasing, number of people who have been charged for no apparent reason by this “company”. i don’t know what the going rate is but i have been charged about $200. This matter will not be let go lightly!

  11. Posted at 10:01 am on August 15th, 2007 by Unathorized Charge

    Like many of you, I saw an unathorized charge on my card for 19.90. I thought it was something I had ordered recently, but the company was giving me a 30day free trial. I looked up the site and all the software they had were not any that I would ever buy or try.

    It was hard trying to get in contact with SWREG. Did send them an email but have not responded(Day1). Will give them one more day. And then will try contacting them again.

    I closed my bank card acct and waiting on new card. I’m not sure how they got my card info, but definately checking my computer for any signs of compromise.

  12. Posted at 10:05 am on August 15th, 2007 by Class Action Suit

    So, if we are all interested in a Class Action Suit, why don’t we plan it out. I have no idea how to go about it, but we need to find out who is getting our info and making purchases on this site.

    Send me an email if you all want to give me some info on how to go about this. gq007t@iwon.com

  13. Posted at 8:15 am on September 4th, 2007 by Raymond

    I was worried about a purchase I had not made due to the name of the company. However, after researching my purchases, I found out that I had made a legitimate purchase but the company seems to make use of a different name to charge my credit card account. This caused many problems but now it is taken care of. The company would benefit from a clear notice, at the very beginning of the receipt, to all of its clients about this company name.

  14. Posted at 8:46 am on November 12th, 2007 by Mickie Schreiber

    I want to cancel my order Numberer U25262630.
    I have decided not to get the SPAM blocker.
    Please do not send it to me or charge my account,
    as I DO NOT want it.

    Mickie Schreiber

  15. Posted at 8:48 am on November 12th, 2007 by Mickie Schreiber

    I do not want the SPAM blcoker that I ordered yesterday.
    I have decided I neither need nor want it, so please
    cancel my credit card charge and DO NOT send it to me.
    SWREG Order Number: U25262630.

    Mickie Schreiber

  16. Posted at 3:49 pm on November 20th, 2007 by Dolores Walsh

    I do not know what the charge of$19.95 is for on my CapitalOne account, #4104 on Oct. 13, 2007 Please advise ASAP.
    1001 Albert Rennolds Dr.
    Fredericksburg, VA 22401

  17. Posted at 10:36 am on November 29th, 2007 by Allison

    I was also charged by SWREG for approximately 15 dollars without permission. I called my bank and they said they are a computer software company!! How is this company getting away with this? Not right.

  18. Posted at 1:18 pm on December 3rd, 2007 by ted

    just been charged by dr*swreg cardquery.com of about $105.95 recently…..I called my bank and the bank suggested me to file a claim and take back this amount however its gonna take about 15 business days if I am lucky to process this claim….I surely would like to see the end of this……if you guys want to bust this con ring…I am totally into it…..hope you guys post some update so we could bring down this fraudulent company…..

  19. Posted at 4:49 pm on December 12th, 2007 by Kelly Stocking

    For the second time this week this bull@#*& company has charged my bank account. I want to do something about it any body have an ideas of what we can do to stop this.

  20. Posted at 7:06 am on December 14th, 2007 by M Liburd

    I am from the UK and I have just noticed a charge on my CC statment of 60 pounds , this too was a piece of computer software. As i am asked for online ’security’ vertification for every purchase I make I am at a loss to how this could have happened. I’ve contacted Captial One who were very helpful but concerned that if they are able to access that account will my bank account by targetted?

  21. Posted at 1:00 pm on January 9th, 2008 by Bryan Loftus

    Dr Swreg, whoever he is, somehow took £28.30 from my card without permission. How can this be? They also enrolled me in something called Shopdisc at £8.00 per month. Can any one tell me how this can happen without authorisation? First thing; cut up the credit card. I expect a refund from Dr Swreg if you’re listening. Will pursue action to halt this dubious scam.

    Regards

  22. Posted at 5:57 pm on January 21st, 2008 by M Wyatt

    I was charged £22.98 by DRI*SWREG (CARDQUERRY.com). After searching through my old receipts I eventually traced it to some software I had bought. I was beggining to panic. From my expereince these guys are genuine.

  23. Posted at 8:38 pm on March 12th, 2008 by D Clow

    I had a Dri*swreg charge on my statement. I was sure it was fraudulent. Then I searched my email for the “swreg” and sure enough, it was software that I purchased and the email invoice even said that Dri*swreg would appear on my statement. Totally LEGIT!!

  24. Posted at 10:52 am on March 20th, 2008 by Jessica

    I received this charge after purchasing Swish Animation Suite online. I didn’t know what it was either but than I figured it out.

  25. Posted at 3:23 am on June 13th, 2008 by Marcia Carter

    Please could you kindly supply details of a bank charge as follows:
    Bank Statement details;
    09 Mar 2007
    120307100084356
    Dr *swreg, Inc. Cardquery. Co United States
    Computer software stores; 229.12 US dollars; includes 2.75% commission of £3.26
    Amount £121.94

  26. Posted at 9:20 pm on June 25th, 2008 by john curd

    i was erroneously charged 4x$12.95 for something i know nothing about or received for this charge! please credit my credit card for the amount of $56.80 immediately!

  27. Posted at 9:23 pm on June 25th, 2008 by john curd

    please credit my credit card in the amount of $56.80, for 4×12.95 for something i know nothing about!!!!!

  28. Posted at 3:14 am on September 2nd, 2008 by Winrich Wenzel

    I was charged on my MasterCard by EUR 44,02. There is no order or no transaction I have initiated.
    Please credit my MC for this amount immediately!

  29. Posted at 10:22 am on September 2nd, 2008 by Orfield

    I was charged $29.00 to my credit card and do not know what it was for. WHO IS CARDQUERRY?

  30. Posted at 7:54 am on October 31st, 2008 by susan mcguire

    I don’t know who you are or what you do, but you have4 charged me $59.95 / month for the last 4 months and I want my money back unless you can prove I have made a purchase with you.
    SWusan McGuire
    747 Big Tree Dr
    Lewisville, NC 27023
    336-499-1990
    If I do not have my refunds within 10 days, next stop is our Attorney General

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